Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Джойстики доставлены быстро, все работает. Спасибо
Пришло быстро, запах пластика присутствует. Легче оригинала. Но и так пойдёт, работу джойстика проверю и дополню
Function e perfectly
Normal! Children liked it!
For the price you have it works well, the only thing digital ones have to squeeze it pretty hard.
The GamePad perfectly approached PS2. Itself is light (compared to the original). Came quickly: the indicative date was August 15, and arrived on the 4th.
Excellent
I try to contact you, but no response. My controller arrived broken.
Joysticks came at first glance good, the store put a small gift. Thank you very much to the seller.
ok
انصح الجميع في الشراء من هذا البايع اليده جميع الأزرار تشتغل وقريبه من الأصلي حتى ملمسه جيد جداً
Perfect
Доставка выше всяких похвал. Быстро. Джойстик обычный, с резиновыми кнопками. Эконом класса.
Nice
All very well. Thanks for the gift.☺️
He arrived in 15 days or so. The L3 and R3 button (pressing the joysticks) looks strange but the other buttons behave well, for the price you have is OK to play casual. I 've only tried it for a couple of hours.
Все работает! Упаковка хорошо!!
Доставили быстро. Качество вроде хорошое, ещё не испытывал их но на ощуп очень приятные и на вид тоже. +был подарок от продавца подставка для телефона. Очень доволен. Спасибо.
It came in good condition and bonus from the store the phone holder is satisfied with the seller's recommendation
It came quickly, not yet checked
Super fast shipping!
It came quickly
Very good goods, the weight is almost identical to the original Sony Received a gift from the store, a phone holder. I recommend this shop.
Everything works, thank you
Gamepads work flawlessly! Very comfortable d-pad and all the buttons respond perfectly! Highly recommend buying these controllers.