Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product quality excellent! Arrived in my address, in Paraíba, in little more than a month, or fast considering the delay most often bought in Ali Express, the distance of my location and the pandemia of coronavírus. About the product can say I am more than happy, am not dependent on headphones, but this here I use daily. Arrived loaded and battery lasted 6 days, recharges super fast, the volume is of great quality, loud, and can not hear any noise beyond what is playing in. Bluetooth connection is very efficient and all features not fall short in anything. Initially found it a little big, but realized that it contributes to the comfort that it offers, do not press the ears, or bother in head, it has a head silicone part on top that makes it even more comfortable. Also is very sweated when folding and regular. Finally, perfect product and super reliable, highly recommend!
Came well packed, but the mail system my country sucks…
Normal, trimming eight years., the sound of normal. 3 store did not SPIL, do not buo demand. The product of that seller recommend.
the sound is sooooo good, love it
O fone aparentemente e muito bom. mas a caixa veio muito amassada.
super ❗ veľmi som spokojná
For this money will go!)
la caja ha llegado mal pero los auriculares bien. tienen un buen sonido.
Наушники блютуз пришли за 60 дней, трек номер посылки отслеживается на всём пути. Полученный товар соответствует описанию и свом функциям. Хотя коробка помялась, товар работает исправно. Играют громко и долго, связь держат уверенно. Ребенок доволен покупкой. Смотрите видео на YouTube Vovator по первому фото в отзыве.
La caja vino destrozada, pero al menos el papel de burbuja protegió los auriculares. Cumplen su función, suenan muy decente para su rango de precios. No hubo problemas de conectividad. Editaré para ver su evolución y como embejecen.
Хорошо упакованы. За эти деньги хороший звук. Вообщем довольна. До Хабаровска пришли за 2 недели.
Headphones bomb!! The sound and volume are great! And the delivery is unrealistic-2 days from the time of order-it is the fastest delivery with Ali!
При получении товар имел некоторые физические повреждения (подробнее на фото). В остальном товар соответствует ожиданиям.
Package arrived messes but device working ok as price we paid
Exactamente lo que pedí. Buen audio, buena presentación. En general muy conforme
The product for now came as the description, clean sound, high, so far better cost-benefit.
The product is consistent with the reported by store. Audio good and durable battery.
Arrived today, am loving, is just like the picture, so the tone pink, is very beautiful, Super worth, loved, took to arrive, but coming in Brazil in less than a week already gave me.
They arrived earlier than expected. Surround sound and very good. The box came in a little dented, but it didn't affect the article. Earpiece something small, they're already annoying. Ideal for toddler ears. It is loaded with pins from the old ones.
Наушники соответствуют описание,все работает. Только есть потертости на корпусе.Поэтому только 4 звезды.Продавцу надо быть более ответственным ,когда отправляет товар.
Box arrived quite mixed, but the product was intact and in perfect working.
Funny ears.
I'm loving it. I'll buy more.
works well
Качество отличное, звучание супер, доставка очень быстрая! Спасибо огромное!