Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery in time and very nice design.
Very good
It came to Me in 3 days. The first ones I bought lasted 4 years until the plastic was broken (but the sound was still working). I bought others but they didn't work, I talked to the store and they gave me the refund with no problem, they were very kind. And now I bought these and I have no complaints. It sounds great and connects quickly to bluetooth. I'll keep shopping here✌
Thank you for coming delivery.
доставкой до двери СДЭК . быстро, качественно.
I received in the office sdek. the headphones are foldable, Bluetooth. Color-as requested. The child is happy, listens to the game. Sound with bass, good. The headphones came with 90% charging, they got off the tablet immediately.
Loved, arrived super fast or you can believe! Has a good sound given the amount that was. Thank you
When the salesman wieslav, chekala is 3 city, and the Stony of the place came to the road, they did not come.
The box was crumpled, the goods checked and thank God did not suffer and works. Yes Long went
Thanks.
Excellent as always
They comply with the description
Very good I'll see how it goes
Kaip uz Tokia Kaina, veikia puikiai
Shipping in a few days, description such as! Maximum Volume quite high! I recommend it
great
es mi segunda compra, valen la pena
Доставка по Москве -2 дня. Все параметры на 4+. Только 2 минуса: почти нет нижних частот и не подойдут на большие уши. Но за 900р. - это не так важно.
Earphone doszły quickly. But after a few days listening to zepsuły. Otrzymałam refund.
The headset received in good condition but the packaging box was not in good condition.
Article arrived late but works perfectly. I recommend
The headphones came very quickly, the material is pleasant to the touch, the sound is good, everything works. If I hear any complaints.
You listen very well, they're nice and they came very fast. Thank you!
10 days and they change headphones normal
Aparentemente funciona legal.