Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
вообщем,товар пришел с опозданием,и упаковка просто ужасно помята,но с наушниками все хорошо,они были в тонне упаковочной бумаги,звук прекрасный,надеюсь прослужат долго
Brand new is always a good buy, especially at such a price. really really really glad i opted for it
Headphones are super. Very happy.
Shipping in a few days, description such as! Maximum Volume quite high! I recommend it
very satisfied with the product. i recommend
The goods came in a week, everything corresponds to the description. The sound is excellent.
están bien por el precio no se puede pedir mas
пришли за два дня, качество хорошее, ребенку нравится...
По качеству звука это примерно 0.7 от beats. В целом звук приятный.
В этот раз наушники отправили почему-то из Китая, хотя до этого эти же наушники были отправлены из России. Этот факт очень расстроил
Awesome sound, nice volume and decent bass. Took over a month to recieve due to the virus. Good communication between store. For the price EXCELLENT ❤
отличные наушники и звук хороший !! 5+++ Спасибо !!
excelente vendedor, material de muito boa qualidade, fones com bom som, entrega bastante rapida. recomendo
realy good, I am satisfied!!!
Материалы, на 3ку. На расстоянии выглядят солидно. Звук хороший. Соединяются быстро. Как прослужат будет видно.
great
Ordered 07.04 came 08.19 Bluetooth works well away from a phone. Sound is OK. Battery holds about 19 hours. Charing after completely discharged about in 3 hours. Very good phones for a price.
Headphones came ukrpochta in 38 days, no packing, so the box is extremely not presentable. To the headphones themselves for this price of questions is not, they sound like a triple, they look cute, but plastic does not inspire confidence. In general, the purchase is satisfied, if the packaging were not affected would put 5 stars.
great
The headphones are in perfect condition. I love them. They were shipped in a little over one month which is very OK given the times we are in.
1.Звук не особо качественный но для своей цены норм. 2.шумаизоляции нет хотя продавец заявлял 3.наушники немного не закрывают уши после 2 недель дополню отзыв.
The product arrived in perfect condition. Its material appears to be durable and good quality. Like the audio quality and volume is excellent. It took a while to get, not store's fault, but delivery service from Brazil, that was affected by pandemia.
We have headphones for the TV - they are great. They are also good at music. Thank you.
Супер быстрая доставка. Как работать будут узнаю позже. Но подобные прожили год пере тем как их сломали руками. Нареканий нет.
Отличные наушники, работают. АртХ поддерживается, заряжены на 80%, пришли за 4 дня, отправили из Москвы