Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very poor packaging!!! Miracleously the headphones survived... Took more than two month to arrive.
The product meet my expectations! The material has excellent quality, and the sound works well.
Muito bom e chegou muito rápido
Delivery is super fast. Ordered 01.07, already received 06.07. Packed perfectly! Headphones are super!!! Son happy, I liked it too. very good sound and design. recommend!
Полностью соответствуют описанию. Работают хорошо. Пока все в порядке. Пришли за неделю. Коробка даже не помята. Рекомендую.
звук приличный , заряда хватает н адолго
Everything Super came to M. O in 6 days. Quality satisfied
Genial, trato muy amistoso recomiendo al 100%
perfecy
los auriculares llegaron super rápido, son los terceros que compro y van genial
Самая быстрая доставка всего за 6 дней качества норм с цветом только не угадал а так огонь наушники спасибо
Compared with other offers. This store has the best deals!
Excellent quality, reallllllly satisfied. would recommend
Very good . I like the quality. The store was attentive and cooperative.
All well order arrived quickly all as in the description with the store to communicate did not have to order satisfied
хорошее качество, коробка помятая, наушники в порядке
First there was a problem with the connection, I.E. In one headphone played music, and in the other there, wanted to make a refund, the store agreed, but the refund at his own expense, expensive. Then I figured out, there was a mono in the phone, so it happened. All right now.
Ещё не пробовали в работе
se demoró 3 meses pero es un muy comprensible por la pandemia, son hermosos
thank you store i love it. i recommend
The buttons are very sticky, it is better to disassemble immediately and drop the Thermal glue at the buttons.
One month of use. Perfect. It's correct. Very happy. I highly recommend. Well packaged. Arrived in good condition. Solid.
Наушки хорошие, всё работает. Качество звука отличное.
حلوة والصوت وااضح
Отличные наушники, звук как из унитаза тока и тихий