Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
סבבה לגמרי
Шёл товар очень долго, примерно полтора месяца. Заказывал из Китая. В какой-то момент изменился номер отслеживания, но об этом известил сервис гдепосылка. Отслеживал при помощи сервиса где посылка, отслеживалась посылка на всем пути. В комплекте нет адаптера для пк (но он вроде и не указан), микрофон встроенный я не смог включить по блютуз. Наушники используются чисто для прослушивания музыки с телефона, если появится адаптер для пк, дополню отзыв. Качество звука отличное за такую сумму. В общем-то рекомендую. Нареканий нет. С виду пластик выглядит хлипким, но в принципе это не мешает ему сидеть на голове комфортно и не дребезжать при прослушивании. Что касается басов то тут всё ок!. Радио не тестировал, да и не собираюсь. Коробка пришла битая, но всё упаковано было нормально. Снизил одну звезду, так как не смог подключить микрофон к телефону, звук идёт из наушника, а когда я говорю - приходится говорить в телефон.
The box was very torn, but the headphones themselves did not suffer. The country arrived within a month, but somewhere another month before delivery
Seller and wonderful! Came loaded and with a normal mobile cable for use with the charger.
Super Quality very good, sound well. Możecie buy blind. Delivery in 14 days.
gooood store. good product
The first ones I bought came the next day but these others I bought took 20 s day, good price, good sound.
Great headphones! Good store! Fast shipping. Recommend
Товар пришёл за 1,5 месяца в Нижегородскую область. Наушники хорошие, правда не работал провод зарядки - вернули небольшую компенсацию. Советую!
The box came crumpled, but the headphones are working
Very quickly came, less than a week, everything is in good condition, I ordered two pairs to myself and my sister, boxes not crumpled
Все работает. ребенок в восторге заряда хватает на долго( думала будет быстрее садиться.) за эти деньги
Très joli casque
tres bon
Phones are good for the price.
with a discount was a really lovely purchase. i am sure i will order again next month
The goods came fast. Sent for a long time, the store asked a question, and I did not see, the seller waited for an answer, but never waiting for sent. Headphones comfortable, the color matches, but does not press the button + Sound, does not press at all. There's a place under the flash drive, catches the radio
LLEGARON EN BUEN TIEMPO ( 1 MES HASTA MEXICO ) HASTA AHORA TODO FUNCIONA BIEN
No llego
Super indico. O fone chegou em 2 semanas, surpreendente. Fone chegou sem problemas e funciona perfeitamente.
j'aime bien
chegou super rápido, fone maravilhoso
Rapido, perfecto. a priori buen producto
Perfeito, ótimos agudos e graves, e o som é muito alto!! Super recomendo! Vale super a pena pelo preço e chegou com 27 dias corridos aqui em Minas Gerais/Brasil.
Super fast and product as ad, only the box comes pretty mixed, but the principle without breakdown in product