Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
not the best thing. rather I would save on a better thing. not worth such an amount. cheaply made.
Very good helmet for a child.
In general, a good thing, although too simple for such money (taken with the controller, but it helps only elementary actions to perform). One lens is cryovate, but tolerant, although it has to be regulated. In principle, I'm happy. The item is tracked, the delivery is fast enough given quarantine. Perhaps it would be better if my phone supported VR games (this is already my shit), or I was only satisfied with watching the video, but even so I quite like it, thank you)
Came right, arrived very quickly! Am satisfied!
Quality low, but consistent with the value.
Recommended! They are small and lightweight which is good and they are good enough to play videos or something like that. Product and store recommended!
Norms
It's been a long time. The lenses are too bison for me, the picture is split, the eyes from them hurt
Its really good
Pleased with the fast delivery. In a five less than 2 weeks. The device itself is 4ku. Plastic is not cheap, looks good. But that the picture was sharp, you need to move the phone. Not enough literally 3mm. Moving lenses does not save. You need something to farm, save plastic is called.
получил быстро. отрегулировать под зрение трудно. маленькяа выемка для носа, видимо рассчитано на азиатов. мне с моим греческим профилем пользоваться неудобно, но детям понравилось.так и не разобрался как подключить джойстик к телефону.
Все супер! Советую, очень круто!
good
Дочка в восторге.
Case scratched
Thanks got the whole! 70 days to Tashkent
Brand new for such a modest price in a reputable webstore? I didn't even have to think twice :)
Оправдал ожидания, подходит не ко всем играм, но в большинстве нормально.
быстрая доставка 2 недели заказываю второй раз
as described
All as described, came in two weeks, thank you to the store
Пришли быстро, все работает
o produto chegou em perfeito estado veio bem embalado tudo funcionando estou bem satisfeito.
Product cool. The control was not very helpful in iPhone. The VR glasses only works in apps that have the function. Arrived in less than a month.
Works great! Great price! Would definitely recommend!