Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
o produto chegou em perfeito estado veio bem embalado tudo funcionando estou bem satisfeito.
Product cool. The control was not very helpful in iPhone. The VR glasses only works in apps that have the function. Arrived in less than a month.
Works great! Great price! Would definitely recommend!
Чёт около недели шло до Ульяновска, всем доволен. Всё круто
Uncomfortable on the nose but amazing product for the price.
Prishol quickly, in 10 days, satisfied
PTO
Oooochen fast delivery week DNP shipping Fire
спасибо большое))))интиресная вещь для досуга)))очень довольна Спасибо за подарок
Very good, I arrive very fast less than 1 month
They came to the reception, on our head there is no sign. It will be possible to provide))) the goods are normal. I recommend it.
Delivery is fast... A little uncomfortable... With the remote control did not understand until... And in general, you can take it.
Product was good considering the price range. Working fine. Arrived in almost one month in Italy.
Children really liked it.
And very fast I recommend and arrived if no scratch
Всё отлично, товар пришёл целый+ был подарочек, огромное спасибо продавцу
Come quickly, it's okay. The main thing is the phone with a large screen was a good resolution, and then with an iPhone 5S such a pleasure)
Excellent glasses, no need to peak, great, the only now I want to buy 4 K phone :) Even have a napkin for pro tyranny eyepiece 10/10 S
The phone is 6.59 inches, in principle everything is fine, a little overdoes but it does not interfere
The quality of the viewer suits, the only thing, you need a phone with a large display. To view any video in these glasses, you need to install a special application or search in the Internet Special videos with dividing the screen into two parts. The remote is connected by Bluetooth. In general, the child is happy with the goods.
Delivery three weeks to Sverdlovsk Region.
Everything is super!
The product came very quickly, the baby is happy! The store put a gift, thank you very much! I recall!!!5 +++++
It arrived very well packed and in perfect a priori condition, without checking operation yet. I'll make comments once I try.
All right