Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normal mouse. Works properly. The wire leaves much to be desired. Let's see how much is enough.
Very quiet, even in comparison with X7. Sensitivity changes with a button, which is very convenient. Side buttons are loud... Came for a week
Thank you for fast shipment and delivery! I really recommend this and store~
The keys are silent, the wheel is almost silent. Don't take it. Backlight, change of sensitivity-everything works. In the hand lies comfortably. But I do not know about the assembly, this, for a triple. I would say a mouse for a couple of years, then I can hang out, but it's according to the first feelings.
package arrived pretty fast and in good condition. Thank you very much!
loved it
It came around the estimated time what was okay. Quality of product fully matches the description. Thank you!
Thank you, very quick shipping. my just perfect!!
That's such a good price for ! can't wait for my delivery to arrive
Заказываю не первый раз. Удобная рабочая и игровая бесшумная мышь.
Everything very well made and very well designed. recommend!
awesome for its price bracket
Low priced is what i was looking for, great store!
Works quietly clearly smell no everything suits
A good Silent Mouse, we order not the first time, corresponds to the description, everything works well, went for understandable reasons very long. Recommend the goods and store. Thank you.
New is my new favourite in the store. Thanks to the seller!
all as described! Thanks
was pleasantly surprised with the order
The goods came in 3 weeks. Quality good, soft rubberized plastic, silent. Recommend.
This mouse is so much better than my old one. Fast shipping too. I must recommend this to all my friends !!!!!!!!!
I bought this the second time. The mouse is super, for a year of active spell is enough. In fact for this price, this mouse is the best than the rest. Seller recommend.
reviews confirm it's a great item sold in a reputable store
Excellent gaming silent mice. The son is already the third, the nephew is the first. The mouse actively works for a year exactly, no less, which is more likely to pay off it. Looks like in the photo of the store.
Liked the product
I got it through post