Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel was perfectly tracked, but lost somewhere in Finland. Opened the dispute and returned the money. Very upsetting time loss (more than 100 days) and a little because of the money. The refund was almost immediately, but in 3 months the dollar rate fell. I do not blame the store for anything. There are also such failures in delivery.
I liked the product very much. Works well, came fast)
The order came for one day of the specified time. It's okay.
Thank you! Very good microphone.
When using the microphone Shyak did not find, fast delivery in 2 weeks.
The microphone is good in ratio price quality, for games, the most it came order quite quickly!
Good micro for this money
All super works came in full and on time.
хороший микро,отлично подойдёт для общения с друзьями а дискорде.Звук не отличный но и не ужасный
звук топ за свои деньги но пришёл с царапинами, шёл 2 недели или 3
Качество прекрасное и слышно отлично, рекомендую
Ooo Veri cul. Aim happy
Received lack of proof. I will leave additional comment.
super fast shipping to Kazan, perfect microphone. Seller is best.
You can take the micro.
The sound of the microphone is good, I am happy!!!
Came whole on time
Микрофон пришёл примерно за месяц. пока не проверял.
as discribed
Baby satisfied
To Ivanovo in 14 days it came to, working, the current in the kit did not come round pomgun but not so scary, the product is satisfied.
39 days on the way. It's fine. Recommend both the goods and the store
Заказывал впервые. Сегодня получил. Доставка была быстрой за 3 недели.
The microphone is good, the sound is excellent, but there is one but. The microphone does not work in the game valorant, otherwise everything is fine.
Great sound, compared to the microphone in my headphones-the sky and the Earth. Thank you to the bastard