Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Заказывал с доставкой из РФ. В Москву курьер привез за 5 дней. Мышка выглядит очень прикольно, приятный пластик сверху. Пока не играл на ней.
Mouse on the level! I order already 3 times, all super! Thank you!
All in the scheme. 2 buttons key silent. Side and scroll makes noise.
Really-clear. Super!
Мышка работает отлично (пока что). Сколько проработает покажет время. Брал себе в первую очередь по формфактору и наличию боковых кнопок. Пока что мне очень нравится. За описание ставлю 4 только потому , что не указали малый ход пкм и лкм , а так же хлипинкий ход боковых кнопок. В остальном вроде все нормально. Но время покажет. Отправка и приход в РФ были быстрыми , за что продавцу респект , но на нашей таможне пролежала лишнюю неделю (наверное таможенники тестили) , учитывайте нашу почту при заказе.
Мышка классная, заказывал сыну, ему очень нравится. Основные клавиши бесшумные, ход колёсика мягкий, приятная на ощупь. Определённо стоит свих денег.
Happy with the goods! Seller recommend! As a gift the store put the mat, very nice.
work properly
Looks whole
The parcel to Belarus took a very long time. More than two months. The mouse itself came in a crumpled box. Works properly.
The best mouse ever to use. For games and work. Cufflinks silent buttons are real
Beautiful, functional mouse with long 1.5 m wire. The mouse came with a small crack on the right key. The functionality is not particularly affected, but one star will still take.
Good!
заказываю 2 раз. все супер. доставили за 3 дня, продавца рекомендую)
The goods are received, until I checked in the work, khlipenko of course, but for this money will come down
Good product and fast delivery. Thank You very much! :)))
thank you! quality is good! I like it!
Myszka i podkładka została bardzo szybko wysłana do paczkomatu InPost i wciągu 8 dni była już do odebrania :) Myszka działa bardzo dobrze, jest czuła na najmniejszy ruch, reaguje bardzo szybko, przyciski dwa główne są bardzo ciche, podkładka też bardzo fajna, Bardzo polecam !!! :)
Excellent mouse, arrived fast despite the health emergency, all ok, thank you very much to the store!
The mouse has not yet used, the delivery is reactive, 8 days. If you do not like it, I'll add a review.
7 days delivery. Played it for 4 years almost, silent and now, side buttons times 2 glued (Broke), now became a little buggy. But it's more than 3 years!! Super, I advise!!
Very good product! Q I was expecting.
Since this is my first mouse, I can't compare with anything else, therefore, I will only say that the goods are good, they are worth their money. True, I have not yet figured out some functions, but I pleasantly surprised the button for changing stupidity, for example, if there is no time to enter the game settings. came for a week, claims to the quality of the package, or the mouse itself is not, because everything is whole, neatly packed.
Good Mouse
It came by courier.