Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very nice. top gaming. boost mmr
быстрая доставка по РФ , в Ангарск пришел за неделю , коврик хороший , все устраивает
Thanks
The mat is good, but a little thin
Excellent mat, I buy a second time, enough for a year of intensive operation.
Mouse pad very good, arrived within 1 month, bought 26/04 and 19/05 arrived today. Can buy without fear.
Super fast delivery. On the Resurrection ordered-on Tuesday received. Actually 3 days from order to receipt. The goods as expected. The mat of normal quality, soft.
In Estonia, the parcel came in 40 days since the order. In general, the goods are satisfied.
In Estonia, the parcel came in 40 days since the order. In general, the goods are satisfied.
Everything matches. The mouse goes well. The mat lies firmly does not slip. I am pleased. Delivery by the way quickly. Days 20
Good mat, does not stink.
The mat is good, smells a little, everything is fine, that's only the order delayed a little
The mat is good, smells a little, everything is fine, that's only the order delayed a little
All is well
Large, cool mat, non-slip, moderately soft, stitching on the edges. Fast delivery, about week to Kirov.
Large, cool mat, non-slip, moderately soft, stitching on the edges. Fast delivery, about week to Kirov.
It came in 1 week, ordered 30x80, the mouse slides like on a rink (in a good sense), carpet norms;)
Perfect ok
very satisfied with the purchase! excellent goods!
Very good and arrived fast
Great mat! Fits my desk perfectly and works well with my mice. I would recommend this store for future purchases. The stitching is good and no fraying. The thickness of the mat is 2mm or close to.
The goods are satisfied. I take it a second time.
Somehow Good obszycie Troche żadkie
Package not arrived. Probably lost on some post office. But store refunded my money back. I recommend that store.
excelente