Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Capacitive P
All OK
доставка долгая посылка не отслеживалась но стилус хороший, удобный, металлический
Alles Super
Well packaged goods, meet the description, fast delivery. It works normally with all my devices, it's still my second one, the red one was taken by my daughter;). I recommend the store :) Thanks.
Good
Many thanks to the store, the goods came quickly, the child is happy. There was also a small gift, very nice. Seller recommend.
Excellent on Samsung tablet and smartphone
The description is accurate. Delivery fast taking into account new year holidays. Everything came together, and also with the gift. Thank you so much to the store for the surprise. The stylus itself in the work is excellent, but to draw has not yet tried. The softness of the metal tip is very impressed, but when it is used it is better to glue the film. Seller recommend!
Long thought it would be necessary to open a dispute but after half 1.5 months it came
хорошая, удобная вещь
Stylus is good, I'm happy) to draw more well
Cool stylus for your money, take it will not regret))
Ok
Llegó por fin! funciona bien
Everything works. The child really liked it. Thanks to the store. Delivery within 3 weeks.
More than wonderful.
Very good better than I expected
In general, it works. The accuracy of one and the other side is not different. Some perfect precision don't wait
The order was 1.5 months before Ulan-Ude. sent quickly, but a month lay somewhere in our country. The store is sociable, assured that the order will come.
Everything works, everything works fine. Thank you so much!
Ďakujem :-)
The handle fits under all my devices. He sits well in his hand. The store sent a cute gift.: 3 came fast.
All pratsiu, shvidka delivery
I like this cool-looking stylus pen, so modern. I will buy for my little sister few more days later, thank you store.
product came even with a little gift