Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine, fully corresponds to the photo and description of the store, all on 5 Plus, take do not regret a successful purchase.
Замечательный бренд. Высокое качество товара.
The quality is excellent
Great product, feels high quality and works well.
OK
Great!!
Fast shipping, good packaging. Everything is as described.
The order went about 2 weeks to Siberia, quite quickly taking into account the May holidays. The whole, in the company packaging, looks qualitatively, in a word-brand goods. For this money 5 +. store Thank you very much for the gift! Meloch, but nice!
just as described and easy to use. perfect for making an usb-c cable a multipurpose cable. certainly in combination with an usb-a adapter.
Prodotto arrivato prima di quanto previsto. Come altri acquisti funziona perfettamente.
Ок
Prešli adapters come to stakir as if they were there, on fast charging really quickly cuts, thank the producer for the quality and fast shipment, who needs to recommend this brand and the producer.
All very well. Thank you
Perfecto
Delivery to Vladimir month. As always upgreen is excellent. The gift will be useful too.
Good
All on top! Branded packaging, quality goods. Recommend!
It took 9 weeks for the item to reach Belgium. Other items arrived sometimes in 2 weeks, even when the size was bigger with free shipping.
The package reached the SPB in two weeks. Excellent adapter for charging old devices to micro USB. Quality at the height, took for 200 rubles.
думал, будет покороче, но свои функции выполняет
Almost all the wires and adapters I have from this firm. There is also a quick charge charger, and all these items are very high quality! In fact, I'm very pleased with this firm, if I'm looking for something, first thing I see if there is this thing in this firm! On the account of the adapter, works perfectly, the quality is satisfied!
Order made on March 29, 2020, shipped on April 2, delivered to the department on May 1, received on May 4. The quality is good, ugreen at the height.
All amazing!!!! Could always count ugreen!!! Will always recommend to my friends and family!!
perfect high quality, i recommend this store. thanks a lot
It works very well and looks durable.