Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It was a pity to learn that not all games support joystick, and so in general I was pleased
Very good gadget, the package came fast, less than a week. Seller definitely recommend. Quality without ruling, works for 5 + store answers all questions, which is very good.
5+!!!!!
little deadzone in analogs (both left and right) and right trigger, but nothing that gets in the way, it is really small
Excellent control, good finish and works very well!
Very good, arrived with all dented but at least control works
llego rápido y en excelente estado
Спасибо. Товаром доволен. Заказ ждал месяц. Латвия
Vendedor cumpriu o prazo e o produto chegou em prefeita condição. Entrega muito rápida. Me surpreendeu. SUPER RECOMENDO!!
good store looking very nice good quallity recommended
You can't adjust the joystick. Submitted to the phone Xiaomi Redmi Note 6 pro. In the game Call of Duty joystick works like a mouse, only the cursor can be seen, and play does not come out in any way. Can someone advise something?
Still not tested.
Very good product, recomended.
Arrive in 35 days to the Brasi. good product great quality
I could play all my PS3, PC and Android games with only ONE controller! How cool is that! You’re the best, Gizmo League!
O gamepad é ótimo, funciona muito bem nos jogos, as teclas são bem responsivas, apenas a seta para cima dos botões direcionais que preciso pressionar com mais um pouco de força, mas fora isso o gamepad é excelente. Comprei com o interesse de usar na minha Android TV, e está funcionando perfeitamente, além de funcionar muito bem no meu smartphone.
Great gamepad
Joystick norms. The phone sits well. Andoroid smartphone norms, Android tvbox norms-Bluetooth, note Win10 norms-dongle. No mistake, I had to take 9156 from the direct play. Delivery by courier, only not to the door, but to the Post Office, for some reason.
Качественная вещь
Wow, my son could really use it to play all his PC, PS3 games as well as Android ones, too! Great job, Gizmo League!
Joystick bomb!!! Even better than I expected!! The truth took a very long time. More than a month.
Everything Is okay) came quickly
Good goods and appropriate store! Was shipped fast, quality as the photo. Recommend!
Everything is ok, thanks for
Received in a reasonable amount of time. Glad with the purchase