Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bought with box came sealed, works very well, 3 days to arrive in 30 days in total
Быстрая доставка, отличный геймпад
Everything is fine, delivery from Russia by courier, took it with dongle and mouse function. The goods and store recommend.
Gamepad just wonderful, reached from Moscow warehouse to SPB in 4 days, connected to Redmi Note 7 without problems. I play the GTA San Andreas and can not grow up, the buttons press just like dualshok 4, and in the hand lies as comfortable (I know what I'm talking about), nothing shakes and practically does not make sounds. It was disappointed, of course, that do not connect to the Xbox 360, since after the PS4 ixbox original GamePad is no longer so convenient, but to the PC everything connects to the ugh!
greatly made
love this item, everything as described, thx
Came quickly, really liked but found that one key is poured lb and so the GamePad is good
Resonably priced goods like this one are my soft spot. Happy with the purchase like never before
Great product, was very pleased.
Envio rapido, chegou bem rapido. Embora com plastico bolha a caixa veio bem amassada. Mas funcionando bem. Produto como descrito. Já usei no emulador de atari 2600, Need for Speed, Street Fighter. Usei pelo cabo e wif somente no notebook. Usei mais pelo cabo. Tem que fazer mais testes para saber se dura bastante . Até agora, funcionando muito bem.
As described in the picture.
Perfeito. Funcionando perfeitamente. Não fui taxada, demorou 30 dias certinho pra chegar
Control very good, in some games cell Q download a mapping application screen, but in emulators N is the PC TBM N, good construction.
Заказал с доставкой из России, отправили из Китая, а так все хорошо
good
Bien
спасибо посылка быстро пришла до караганды, с учётом корона 20дней , качество хорошее
Awesome gamepad. Packed on conscience. With the computer immediately became friends. I had to deal with Android. 5 +++.
Gorgeous, can play shooters
товар быстро пришёл продавцу респект
крутой товар СПАСИБО
Заказываю второй раз у этого. Все супер просто. Можно смело брать. Отправляет быстро, долетает посылка тоже быстро.
Very good and working perfectly, the soft and comfortable control buttons, tested on mobile and PC and work all OK. Although I have chosen the version without box, came well packed.
качественный товар. подключил к смартфону быстро .задержек не замечал. как можно увидеть на фото по поводу доставки можно желать лучшего.
Всё понравилось. Отличный товар.