Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Blyin... Well, for a long time the GamePad (vowed covid-19), the box was crushed... Most likely this is our delivery. Gamepad whole, works fine! I liked it! Buy-you will not regret
Продавец молодец, отправил его в день оплаты. Добирался 5 дней, привезли на дом, предварительно позвонили и согласовали момент передачи. Джойстик тестировал 3 дня с детьми на XIAOMI Mi TV Box S в гонки (Асфальт 8), всё супер! Пробовал подключить к телефону, тоже отлично. Итог, товар качественный рекомендую и его и продавца.
Хороший товар. Всё работает. Сын доволен.
best shipping ever, it took about one week I paired the gamepad woth my Samsung s8 but didn't test it with games, i will try later and give an update
I didn't expect that quality. The box is wrinkled and torn, but the goods are whole
The order came from both the ass, packed in 1 layer of pupyrki and a box from the GamePad. Fortunately, Russia's mail could kill her joysticks, everything works. Delivery month. For packing, I reduce the score.
excelente llego rápido lo recomiendo.
This store asks the lowest price for , thanks to the seller
The description corresponds, joystick norms, to the console Mi TV box connected without problems, everything works. Plastic on the joystick is a bit rude, and so everything arranged
Долгая доставка.
It came quickly, everything works
Much more want perfect, am speechless
Buen producto, rápida entrega
Works perfectly! Excellent quality control and ease to play. Recommend!
очень качественно сделанный геймпад, но вот cod mobile не получится поиграть
Excellent Product
Arrived well packed before time was only 15 days. A last Vendor
Отлично!
Everything is fine, the son is happy! The store is well done!!
Control arrived in 24 days no problem, well packed and in great condition. Works perfectly, recommend too
Геймад хороший, широкий, кнопки мягко нажимаются, минус нет виброотклика, а так достойный вариант, рекомендую, заказывал для танков, через TenCore.
качество несомненно хорошее, но игры на ПК просто так работать не хотят нужны танцы с бубном чтобы поиграть во что нибудь, на телефоне примерно тоже самое.
All is well
Отличный джойстик за свою цену. Подключается по блютуз без проблем. Подключал к телефону, работает, но, конечно, не все игры поддерживаются. Огромный плюс это bluetooth адаптер. Пришел за 2-3 недели.
Super quality and fast delivery! Thanks a lot!!