Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Delivery in 5 days by courier, everything works fine, the box is a little rude
Relatively qualitatively made toy. Play and throw in the far corner.
Everything is super;)
Продавец хороший, но наша почта в Комсомольскн-на-амуре ужасная из-за нее мы получили очки через 5 месяцев. Продавец оказался добросовестный зря на него грешили, просто почта потеряла посылку в своем же отделении. Качество отличное все работает, упаковано на совесть, ничего не разбито. Положили в подарок брелок и салфетку для очков.
It came all the whole and working, in 6 days the son is happy, the store I recommend, thank you.
Ro got to RO in four days, brought a courier. Packed well, everything came whole. The sound in the headphones is good, they can be adjusted to the nursery or under the adult head. Lenses are regulated for different vision. You can watch in glasses. The straps are also adjustable, both side and top. The front cover is removed, it's for AR, and who has a very warm phone. She's on a magnet. The first connection of the remote to the phone occurred with 3 times, without problems connects to the computer. The remote 4 modes: Mouse; for media; for games; for VR games. The store put a gift-a keychain, another napkin for lenses. The impression of this toy is positive, children will be so generally delighted. The video from yutuba is very atmospheric to watch. If you play, then take with geipad, or at least with the remote control, otherwise you will order separately.
Norms
Is dizzy
Thank you, very happy! Viar helmet is very cool! No real feeling of immersion, earphone sound is impressive, full of delight. The Xiaomi S2 phone fits perfectly in the box, the diagonal of the phone is 6 inches. Look at the whole family in turn. I'm happy to buy this device! Thank you to the store, honest and reliable. As a gift put the keychain and napkin, very nice! Delivery on time with full tracking .. I will recommend to my friends and acquaintances. Recommend store and goods!
Thank you, very happy! Viar helmet is very cool! No real feeling of immersion, earphone sound is impressive, full of delight. The Xiaomi S2 phone fits perfectly in the box, the diagonal of the phone is 6 inches. Look at the whole family in turn. I'm happy to buy this device! Thank you to the store, honest and reliable. As a gift put the keychain and napkin, very nice! Delivery on time with full tracking .. I will recommend to my friends and acquaintances. Recommend store and goods!
Excellent!!!
Buying from this store was a good choice. price is pretty low yet the quality is amazing
Superb !
All as in the description, store and product recommend
He went for more than six weeks, waited a long time. The goods are satisfied, the courier delivered to the apartment in good condition, the packaging is quite worthy. Lenses without scratches, everything that should move and press-moves and presses. Under the size of the head is adjustable, but a little pressure on the nose, still the piece is not easy. Sound acceptable, watching movies will come down. The Xiaomi Redmi Note 7 phone fits tightly, both in the case and without. With the store did not communicate, but he sent a pretty cute keychain as a gift. In general, the purchase is very satisfied, for its price the product is good.
Very fast delivery, the goods are satisfied, there are no complaints.
It came quickly
Norms
This VR glasses is good, worth it for your price. Picture quality all very clear and fast delivery to Moscow. Thank you.
Points are good for this cost. The order was not tracked. Came in three weeks late.
Item not received. Refunded.
These VR headsets have good reviews, so I bought 2 immediately during flash sale. The best decision ever, thanks Gizmo League.
goods came as ordered. thank you
To watch the video very much even nothing, you can play, but while VR games are not very diverse, in general, the purchase is satisfied, sent quickly, came (even with a pandemic) quite quickly, the courier brought it to the door.