Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super best VR device, I like it. Recommend you, my friend.
moyen...
Great item. Fast delivery. A+++++
Parcel arrived in Tashkent (Uzbekistan) within 30 days. This is normal. Product specifications are as described. The parcel arrived in Tashkent (Uzbekistan) within 30 days. It's okay. Product characteristics conform to the description.
Good budget option. arrived well packaged, no breakage. Defects no works as a watch. recommended.
The remote came with scratches.
Good condition received the parcel but waited more Pult no if I knew such for 600 or 800 rubles bought
Excellent glasses
Excellent glasses
With well packed. I ordered it in May, it came on June 18, I think for the express this is the norm. The picture is good. As far as I can see, these glasses are only for phones and they do not connect to the computer. In general, I am happy. Plus gave a small gift. Seller advise
Parcel Arrived in 11 days in Hmao, glasses are good
Parcel Arrived in 11 days in Hmao, glasses are good
For 6 "Xiaomi Note 7 is not very suitable, because The focus isn't exactly tuned.
was as described. recommend.
Good we love it
It came fast. It works. Packing is good. It's all.
Super. Thank you.
Delivery mega fast. Phone 6.5 came in normally. Realme 6 Thank you so much. The quality is excellent. As a gift, a keychain.
everything as described, fast shipping, I'm satisfied.
vr good, but the control remote not that much
Glasses class bought the child on the birthday delivery was from Russia fast, the baby is delighted
К сожалению посылка была потеряна на почте. Это не вина продавца. Он отправил товар быстро. Сам сообщил о пропаже посылки и предложил вернуть деньги. Деньги вернули быстро.
Everything works, the child is happy. Thank you
Everything is fine. I brought the courier straight to the apartment. Very pleased.
The Glasses are quite nice for what it costs. You can adjust the lenses to fit your eyes and the whole headset fits well and feels good on your head. The remote also works well. I recommend this product if you just want to explore VR without spending a lot of money.