Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
With the GamePad is not working yet
excellent, really happy with goggles, work well. Recommend.
I unfortunately not received my product, but, want to leave my credits to store that was extremely attentive with my situation. My product was stolen in transport process mails Brasil, the seller sent all right but this unexpected occurred and still it solved me refund. I am very grateful for the customer care will be buying the product again.
arrived as was promised. quality worthy, much better than expected. Thanks
Omg just beautiful
I ordered glasses with joystick until I realized why he needed it. They liked the glasses themselves, but the eyes are tired. The store put a cute keychain as a gift. With the seller did not communicate, there was no need, sent on time, and everything is in place. I put five stars
The description is consistent. Alas, the minimum focal length for me is insufficient, for the best result the glasses need to be removed by centimeter.
Ordered on March 11 arrived on March 14. Very fast. Delivered home by courier. All in excellent condition, both the box and the contents. Packed perfectly in a puff film. The product fully conforms to the description, in working condition. Bought as a gift.
Ordered 24.04, and 26.04 already brought the courier. Packed in puppy, all in one, works properly. Until they did not fit very well, did not deal with the remote, but everything is cool. Thank you.
Доставлен вовремя, всё работает и цело без повреждений
i am delighted. matches the photo in full
For the first of this kind of device will be fine.
Delivery by courier is very fast. Fully corresponds to the characteristics. Recommend.
Excellent helmet, I advise everyone, I'm happy with the goods.
Delivered by courier to home within 7 days, good goods.
Delivered by courier to home within 7 days, good goods.
Points came mega quickly-in 5 days. To Russia in 3 days. I ordered 24.07.20, brought the courier 29.07.20! The glasses correspond to the description. Totally working.
I am paying for this VR Glasses at the 19-05-2020 and get my package at the 29-06-2020. At the moment of Coronavirus's is a good result. This is VR glasses is wonderful and good things. Thanks for the salers.
I had enough for once.
بائع جيد
Seller good packed normally came faster than the appointed period. Recommend it.
ok
Goods Received thank you store
I took it especially for the rollers from the port hub, but in the end such a pleasure, so you can smell the toys play no more than
Great gadget, the baby is delighted. I have not figured out the joystick yet, but in general a cool and quality thing. The store sent on time, packed on 4, since the box bent in the way, the performance was not affected. He reached Kiev a little more than a month. I definitely recommend, but not for those who have problems with the lobby machine, swings.