Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The keyboard is very good for its price
It's good.
Good packed, but the box was hit. The mouse is ok,very ergonomic. The keyboard is bent at middle, like almost 1 cm, i know it's not the store fault,but is founctions is not affected.
Everything is normal, I'll check the answer
So far everything ok
The store sent for a long time, but the Mail quickly delivered. Everything works OK
The parcel arrived in Minsk region more than 2 months, but it is because of the situation of global... Everything is safe and safe, and working. He liked his nephew.
Great keyboard and mouse, besides cost benefit!
Arrived from Russia very quickly. The quality is super. I'm looking for the driver under the mouse.
Super!!! Super!!! Super!!! Thank you!!! Ten stars!!
Very good keyboard. Pressing the keys is very quiet, the buttons are waterproof, the illumination though not RGB, but quite bright, sometimes it goes out, but it was only once and decided to reconnect the keyboard. Mouse in the kit is more like a pleasant bonus.
Delivery very fast, very well packed and identical to preach. Recommend
I Am very satisfied with the product. Product excellent quality
The keyboard is just a disgusting quality padeshck keyboard their derma plastic And as the result of the keyboard is uneven when you press the keys, the upper right corner is constantly knocking about the surface on the cathora there is a keyboard. + There are no rubber legs on the top, and on the table it will get away from you. Mouse in principle norms, only there is a kasiak, 1-wheel mouse on the background of the left key and the right PPC what a noisy, the result I recommend is to give 2 more thousand. But to buy another keyboard, because its the only + it pochiet
Хороший комплект, быстрая доставка
Everything glows, buttons work, brought very quickly, quarantine did not interfere. I'll add the review later.
Всё супер!
THE mouse is very quiet, impressed me! THE keyboard keys are a little high, but think I must get used. Both products arrived well packaged and are identical to advertised. Am satisfied and recommend it to anyone save the set up.
Все пришло в течении 3 недель, целое и рабочее.
Many thanks for the excellent service and fast delivery! i will buy here again! the store put the highest five stars!!!⭐⭐⭐⭐⭐
Everything works, I recommend the store! Note that the main two buttons have a silent "design", so conceived!!! And then I opened a dispute on ignorance))
Thank you! Super!
Everything as in the description works clearly the keys on the mouse are soft, all functions stated work and glow. I am pleased
Лучше чем ожидал , мышка бесшумная клавиатура очень тихая
it's great, the mouse is really nice. I'm happy with it