Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Satisfied with the product.
Works very well. Good build quality. Buttons aren't pressure sensitive. And the lights on transparent one are very strong and distracting, I solved it with bit of tape.
works great now latency
Came on time everything is normal but was broken and most likely not in the mail given what good he had Packaging
Great gamepad, works great
빠르고 좋음
The controller is very good. Interacts perfectly with the second sleep. The only thing is not very well presses L2. Plastic quality, buttons are very good. I'll order a second
все отлично работает. пришло за две недели. вопросов нет.
Great controller for little money, multiple ones work fine together. Works with multitap too. Highly recommended.
Great, works well, but delivery took very long time to SVK. Also thaks to store for gift- mobile holder.
Excellent quality imitation product
Super fast delivery in less than 9 days, works perfect, syncs right away. Seller keeps you informed at all times
All OK, the product arrived very quickly.
A very good controller to play on Ps2. Marvelous.
Thanks for the gift! Seller recommended
Gamepad for your money is super. Do not luftit, Buttons Press well. IML 3 days shipping
Works perfectly on PS2, shipping very fast and protected.
One of the joysticks is good but other is having problems with the left analog stick.
conforme à la description, livraison assez rapide avec un petit cadeaux de la part du vendeur. Je recommande
Came all the time. Goods as in the photo. Buttons are pressed cool. Feels better than the original. Packed was excellent, in an inflatable bag.
l Looks good, buttons are sometimes hard to press but overall it's quite ok
1번 사용 정상 작동 배터리 뚜껑이 뻑뻑함
Waited more than a week, but the goods never sent Filed a dispute, money returned
Shipping is fast summer
fast and good