Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect!!! Very fast shipping to France. Very good quality, pad similar to an original
All OK and working well, great quality and well packaged. Thank the store and buy another.
cumpre o que promete.
conforme au descriptif
The goods came quickly safe and safe, and in working condition. Recommend!
Well packaged. Works properly at 2-3 m. I recommend.
The shipping was fast, already tested and works well recommended.
good
Funcionan bien, aunque después de un rato sin utilizar se apaga y tienes que volver a poner el interruptor en off y luego en on. por lo demás muy bien
Good gamepad, I really liked it especially for such a price, of course with the original do not compare but still cool
Ordered from the Russian Federation. 26.07. Ordered, 29.07 courier brought to the door. Very fast delivery. Working capacity has not yet checked.
Not yet trying but perfect.
Very good control works perfectly
Very well packaged fast shipping despite the Covid19. Little attention from the store with a gift a phone holder to watch videos.
Ich bin positiv überrascht hätte nicht gedacht das der so gut ist klar ist er evtl. nicht Perfekt verarbeitet würde ihn aber immer wieder kaufen Hab den Controller mit Grand Theft Auto San Andreas getestet läuft ohne Probleme Bin am überlegen, ob ich mir direkt noch einen Bestelle :D
Excellent very good recommend works perfectly
Well reçu
As described in the absence of proof
The milk! It came super well protected in a kind of sealed float bag. Working at first and with more than acceptable quality. I also had a gift detail coming. A small mobile holder
Works well
funcionan estupendamente!! muy contentos con la compra.
Thank you, A+, very quick delivery.
Great low budget product. Not as good as original but do its job :).
I was very satisfied with the product.
The product is as the description says, wine well packed in an air bag and then in another bubble bag, I haven't had time to test its operation, I will test it for a while and leave additional comments.