Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product works perfectly PS2, arrived with 21 days after purchase in BH, already bought another, thank you!!!
It is a good product comparable to genuine products
Mega fast delivery. Navid's goods are fire. Seller recommend
The article is the one described and feels grip resistant, I didn't really think it would work too but I'm happy with the purchase
Everything works great. The child is delighted.
good manette
Everything is fine
very good
пришло, будет тестить. доставка месяц в приморье
Works great so far. happy with purchase.
looks good have not tried it yet
Excelente!
At first I bought a purple, very satisfied with the purchase. Then in the same store ordered a red one. If it is one connected, then everything is fine, but if it is connected together with the other (in my case with purple), then turned off every 5 minutes and had to pull it it And the problem was that both joysticks could connect to other adapters and accordingly it was completely uncomfortable. Patience ended and chose the joystick from the bottom. Ordered white and he Fire, looks the same as mine purple and each joystick connects to its adapter. So far, I am very pleased with the purchase.
Great controler , Many mode , auto battery vit , excellent !
The store sociable parcel did not receive the money returned the entire amount. thanks to the seller.
Both controllers work great awesome to have no more wires, very good quality too.
Serious store and fast delivery
It works great, very good product, very fast delivery (2 weeks), I recommend it.
Rabakt is great, one spring was broken.
Excellent
OK!
Arrived but haven't tried it yet, Looks cool though.
The product arrived well protected and works perfectly. It works with two AAA batteries (fat ones). Command and button materials are good and comfortable. Recommended.
Très bon produit ,bouton et joystick très jouable pas au niveau de l origine mais c est bien . La manette capte même après 10 mètre !!! Pour le prix rien a dire , et bien reconnue comme une manette PS2
Everything works on PS1. Thank you!