Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Audio is good. Ears do not hurt when lying down. Very nice material.
Delivery is fast, the bandage works well, I like to take for listening audio books I recommend to buy.
very good . ok
very pleased with it, thanks!
Nice sound. Very comfortable
Всё супер доставка до Московской области две недели, качество звука отличное, для таких наушников для сна или для спорта то что нужно.
What can I say? The sound is excellent indeed, highly recommended!!!
It sounds good and arrived very fast!
It arrived my home super fast like in 8 days. Sounds perfectly amazing, so it's highly recommended to all people who have sleeping problems. I thank you, Gizmo League!
Sounds great and I get super fast, tonight to try to sleep
It came very fast to my Moscow apartment, tested it and works perfectly. Thank you!!!
Хорошая и комфортная повязка. Отличный звук. Можно использовать при беге, перед сном, при занятии спортом. Но постирать не получится, т.к. все зашито. Поэтому лучше брать несколько штук для разных дел - это того стоит.
Goods well received. Great product. Seller very efficient and quick delivery. Thank you.
хорошая повязка. немного неудобная нужно привыкнуть находиться в ней
Works great and very good song, your 10 hour problem! I recommend
It's a great product with amazing sound!!!
The order was placed on the 19th and it arrived today on the 28th! The product matches the description and what's important is it's really comfortable. I must recommend this to all my colleagues!
Cool!!! I did not even expect that it would be so convenient. It is possible to walk in the park, the ears will not freeze, and on a bicycle, and sleep. The thing is universal. The sound is even very good for yourself, like in ordinary headphones. Who needs such a thing to take. The bandage is very elastic, convenient.
Excellent Product, highly recommended, sounds great and is too practical, happy bride!
Nothing beats the perfect feeling of having a good night's sleep and finally I achieve it with Gizmo League's headband! The sound quality is supreme and comfortability is beyond everything that I had tested. Good job!
брал чтоб потроха вытащить
Loved it... Better than expected
It's my second order great a very good sound Thank you store
Very satisfied
The package arrived exactly in 13 days with good sound quality. Gizmo League is a top seller for producing such fine product to people suffering from sleep loss, so thank you so much!