Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
New is amazing! I'm so glad I managed to get it one of the first
perfect as always
The mat is excellent, everything is super!
Item fits desk space and is soft. It's a good buy if you're not looking for fancy designs. Shipping took about 2 months but makes sense with COVID.I would recommend purchase but to be patient.
Everything came super. It's okay for the first to get. It was 15 days. According to the tochchny I will tell you, the cradle of the kochny tochny yakchō Mayte oshny grochy. I can't see it.
Product like this announcement, material good quality, like Just wrong in size was small, I wanted to stay down the keyboard and sobrace space Pro Mouse but did not. The space left for the mouse and small. Then buy the 30x80 and a little more expensive but plenty more space
Everything is clear, and fast
Everything is fine
Courier to the door. The goods are great, thank you.
The mat is just a bomb. Took it under XGO. I have BIGSTAR and play the role of avapper. Everything's fine, the flics don't run away from the movement of the mat. All Super! It's just a bomb for that money!
Surface control
Cool mat, very comfortable! Three times cheaper than in stores in my city. Until UFA went about a month
It's been 57 days. The mat is good, I liked it. I recommend to buy. Thank you.
Ok
Really a super thing bigger than expected is folded only so sits as a nasty shape but a pair of heavy things on the corners and then that straight
The mat is excellent, the thickness of about 3mm, the edges are well stitched, the stated size matches. Delivery to Krasnodar Territory took 8 days.
The mat buried
The mat buried
Delivered quickly, weeks have not passed. The quality is excellent
I really liked the material and the embroidery of the mouse pad. Grid 10 // quite liked mouse pad, the material and good quality and texture and good
The mat is very good. On one side is a rubberized coating (it is very problematic to move it from place with a keyboard and mouse on It) and other plating is great for that, to carry a mouse on it and at the same time it is impossible to move the keyboard. The edges of the mat are sewn, because of which it will not stretch and similar. Delivered by courier directly to the apartment in just 3 days from the date of order (in the Moscow region). And its color perfectly fit under my table, keyboard and mouse. (On the right it was slightly uneven, but it was this edge that he was wrapped inside. It'll be ironed over time, I think. And if not, then I do not interfere). I recommend to buy.
Excellent and comfortable mat.
very pleased with mouse mat thank you, appears good quality
Cool mat, on a slippery table is what you need. Thank you, delivery is smart.
Ordered red, came Blue But come on.