Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 2020.06.21, arrived 2020.07.01 in MSK
It came in a month and a half. Packed perfectly. Keyboard and mouse whole. It works.
Everything came quickly by courier in three days. Everything works norms. Happy with the purchase.
My son קילקל same too fast but Slave Good start
The claviatura came to rosloman navpil. The packaging of nahiin, ale on delivery all-in-one could post-school claviatura. The salesman is a soldier of the Grosh returning
ок.
Recommend the store old well packed, all OK satisfied with purchase!
Ordered 10.01.2020, the store sent the mouse and keyboard the next day, but the order came in 2 months, 10.03.2020. The parcel went long, after I asked the seller a question about this, the seller promised to return the money in case the goods did not come and extended the delivery time of the parcel. came by national mail. boxes in which the keyboard and mouse were, as if personally boxed with Mike Tyson and simultaneously fought Bruce Lee, judging slightly Blown puppy, on Sables. Thanks to the boxers and fencers from ukrpost. However, the goods came worker. The Keyboard tab is permanent, such as the picture, bright but not causing discomfort. The connection cable is not shabby thick, but has protection against fractures at the base. included user manual in English. Mouse with dynamic backlight, smooth enough and not too bright. Cable Connection in Braid, there is fracture protection. Sensitivity switch button working, but no indication when switching is not
Muy buen producto alrededor de 2 meses pero es por la cuaranetena recomiendo al vendedor y al producto
Otimo produto.
Good keyboard for your money, the mouse is absolutely silent, does not click, at first it was not convenient to hold, but then I got used to it and I do not want to part with it. I recommend to buy.
Ordered 30.06.20G. 14.07.20 came. Courier with delivery to Russia. The courier was just a Dushka, for the first time got such an adequate :) Keyboard mechanics, prints quietly There is brightness adjustment, one mode of smooth glow. I really liked it. The mouse is heavy, pressing quietly, but pressed I'm uncomfortable to hold the mouse in my hand, because my pen is small) However, it's normal.
Из России был заказан набор в виде клавиатуры и мышки. До Подольск шло службой КСЭ 11 дней. Не лучший, прямо скажем, результат. С Китая порой быстрее приходит. Заказал не себе, но заказчик более чем доволен. По мере эксплуатации дополню отзыв с его слов.
I am very happy with buying, for the first time I order something like that, the mouse is actually very big, still unusual, but it is cool! Thank you!
Very cool keyboard!
The keyboard from Moscow came in 7 days, everything is good except the ESC key, which was broken. The store replied quickly, offered compensation about this key. In general, the goods are satisfied
вроде впервое впечатление хорошее, поработаю посмотрим как себе покажет
Delivery is a week. Not yet tested
Everything is cool, came to Germany in a week, but the store for a very long time did not send + had to make a discount 6 $ from the last product but did not. The letters are not answered. The product is very cool.
Everything is fine, the order came quickly, very satisfied. The store Thank you very much.
All cool except that enter small (
норм клава и мышь.
perfect
Отличная клавиатура и мышка! Мне очень нравится.
Got the goods next day. Everything is fine!!! Thank you to the store and suppliers for speed!