Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Parcel received. All right. Thank you.
The glasses came in two days. 30.04 ordered, 02.05 brought in. In quality they are normal, but there are shortcomings. The spring holder for the smartphone is screwed with tiny screws, which immediately fell, had to put them on the glue. Before you buy them, make sure that your smartphone has a gyro, otherwise like me, will have to buy a new smart, 5 times cheaper, but in which this sensor is, for use in glasses. There is a special VR program compatibility. A, in general, the product is usable. The price is excellent. You can take it.
According to the quality of the assembly is good, the adjustment of the lens seemed to me little, and so the price/quality norms! delivery from Russia warehouse 3 days.
Will come out
Nice helmet.
Купила себе, не поняла для чего. Болит голова от него. В целом, прикольный гаджет, все работает
Great product Great store!
Got what I was hoping for. There's nothing supernatural. With toys problems: few, and good I did not find at all. But watching the video is normal, for this and took, knowing that the games are not standing, and VR on the console or PC hurts expensive pleasure. So at least there is an opportunity to get acquainted with VR/"Touch the beautiful" so to say. About the helmet: the latch does not seem reliable, the feeling that over time will break. And the smartphone, the OnePlus 7 in the complete case, feels that the helmet is thick, the eel closes the cover. I wish that the fit of the lens was more, I was constantly twisted from the eye and from the center and do not feel that I need less, on the contrary I would like to fit more for myself. Another cover would like without the sidewalls, taking into account the phones of sausages, which would horizontally better place the smartphone. The helmet on the nose unpleasant presses that does not contribute to a long dip, plus the face sweats from a long stay under the sponge next to a warm smartphone.
The build quality is very good. I (дальнозоркость) to catch the focus, you need to put a gasket between the phone and glasses. Interlens distance you need to adjust to the display, not under the eyes, as I then realized. The remote for the PC set up via steam big picture and running third-party applications in it. Points through Trinus-so in any PC game you can play.
The goods are quickly everything works. I advise the store. They came in 2,5 weeks! This is very fast so Shto buy. + The seller palael brilok in padarok!!!
I received the goods in 2 days very good coality!!!
Perfect !!!
Я ожидап большего. Я не знаю, у меня не очень хорошее зрение поэтому и брал очки с возможностью регулировки линз. Но это регулировка дает очень мало, резкости вообще нет. Телефон Xiaomi Redmi Note 7 4/64GB. Сейчас пробую что то настроить, если не получится будет просто валяться.
All as in the description, everyone is satisfied)))))
Price-quality at excellent.
The goods reached in 30 days to Minsk, Belarus. Everything matches the description. Ordered glasses with Bluetooth joystick. As promised, he received a gift-keychain. Checked-everything works without problems. VR glasses are convenient in that you can adjust the lens (closer) for each eye separately, the width of the eye also has Adjustment, slides or approximates both lenses symmetrically. It is still very convenient that the phone does not need to be clamped in the clip, like in other glasses, but simply put and they are pressed with the back cover when closing it. Very happy with the purchase. Recommend the goods and store.
Super fast!
Сами очки неплохие, но не удобные ремни, постоянно сползают с головы. Больше всего понравился джойстик. Можно им играть и без очков. Продавец положил подарок, брелок.
JUST PERFECT!!! Thanks!!
Amazing product.. arrived very fast... Thanks!
Corresponds to the description. Fast shipping.
I ordered with a remote control but it was not inside, for that is, a gift of an end children's keychain
All working, even on se iPhone 4 "fit though not very convenient)
Brought IML delivery in 3 days, packed everything perfectly, also put the keychain as a gift. I'm all happy, store definitely recommend.
Fit on wide face