Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came in 16 days. Glasses. cool, came with a pultic and a gift for the phone. Thank you. Seller recommend.
Very good!!!!
This VR headset is simply amazing for the price I had paid. I really enjoy playing games with it, awesome job Gizmo League!
Very good and highly recommended
Arrived protected and in perfect condition Many good
It comes well packaged, works perfectly and is very comfortable in addition the cell is well fixed: 0
Great glasses. My Redmi Note 7 perfectly fit
Robots, funny thing
заебумба
Very quickly came, thank you
Fast shipping despite the contingency.
Glasses are made qualitatively, but for an adult, there is not enough focus, I will collective farm.
Order received quickly. children are happy. After checking, I'll give you a detailed report.
It's cool to say, the controller works
Delivery 2 Weeks and 2 days All is well) as a gift put the holder for the phone. Thank you so much❤& Middot;
In general, the thing is cool, but very tired eyes.
'M passionate in product, confess that expected that would be more resistant, but still the product and amazing, came up with toast which also loved. Not to mention that came well packaged and the speed of delivery and also very good. Show
All! Excellent. Thank you!
It's been almost three weeks. The baby is happy. As a gift, some shit was put
Everything works ..
пришел наконец-то, 2 месяца ждал, очки неплохие
Посылочка пришла очень быстро. Очки были хорошо упакованы. Спасибо за подарочек.
The parcel came quickly. There is a marriage, a broken mount of the left lens. The left lens looks down.
Хорошие
Very good! Thanks!